IV Wellness Privacy Policy

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Privacy Policy
Effective Date: June 1st, 2025

A&E IV Wellness LLC ("we," "us," or "our") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services, receive our communications (including SMS messages), or visit our website.

We may collect the following types of information:

a. Personal Information
When you schedule an appointment, communicate with us, or opt into SMS updates, we may collect:

• Full name
   
• Address (for at-home visits)
   
• Email address
   
• Phone number
   
• Date of birth
   
• Payment information
   
• Medical history or health-related data required for treatment
   

b. Automatically Collected Information
When you visit our website, we may collect:

• IP address
   
• Browser type
   
• Pages visited
   
• Time and date of visit
   

We use the information we collect to:

• Provide IV infusion services at your requested location
   
• Schedule appointments and communicate with you
   
• Conduct necessary pre-treatment consultations and assessments
   
• Comply with legal or medical obligations
   
• Process payments
   
• Improve our services and website
   
• Respond to inquiries or support requests
   
• Send appointment reminders, promotions, and important updates via SMS and email (if you have opted in)
   

By providing your mobile phone number, you consent to receive SMS messages from A&E IV Wellness LLC, including but not limited to appointment reminders, follow-up messages, and promotional offers. Message and data rates may apply depending on your mobile carrier. You can opt out of receiving SMS messages at any time by replying “STOP” to any message.

We use Zoom’s SMS platform to securely deliver these communications. Your phone number and related SMS data are managed in accordance with this Privacy Policy and Zoom’s own privacy practices.

We do not sell your personal information. We may share your information with:

• Licensed healthcare providers (for consultations or approvals)
   
• Our service providers who help us operate the business (e.g., payment processors, communications platforms such as Zoom)
   
• Government authorities or law enforcement if required by law
   
• As part of a business transfer or acquisition, with appropriate safeguards
   

We implement industry-standard security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.

Depending on your jurisdiction, you may have the right to:

• Access, update, or delete your personal information
   
• Object to or restrict certain types of data processing
   
• Withdraw consent at any time (without affecting the lawfulness of processing before withdrawal)
   
• File a complaint with a data protection authority
   

To exercise any of these rights, please contact us using the information below.

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

If you have any questions about this Privacy Policy or how your information is handled, please contact:

A&E IV Wellness LLC
📧 Email: aeivwellness@gmail.com
📞 Phone: (631)-526 -7878